Browsing by Author "Federowicz, Marie"
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Item Improving Access to Improve Quality: Evaluation of an Organizational Innovation(Robert Wood Johnson Foundation, 2008-08) Federowicz, MarieReviews the Group Health Cooperative's 2002 adoption of a patient-centered model giving enrollees choices of and direct access to doctors, with a patient Web site, productivity and quality incentives for doctors, and a cost-efficient primary care system.