Minhas, ShahryarParker, Susan2012-06-212024-07-232012-06-212024-07-232011-05http://www.rwjf.org/files/research/72404.051911.cep.frequentcheckups.pdffdc127800008https://hdl.handle.net/10244/978Summarizes a case study of RWJF's experience with Grantee Perception Reports, including how to handle feedback that differs from its own survey results, taking steps in response, and improving grantee relationships through continual assessment.en-USPhilanthropy and VoluntarismPhilanthropy and Voluntarism, Performance/Failure AnalysisPhilanthropy and Voluntarism, Program EvaluationCase Studies