2010-03-312024-07-232010-03-312024-07-232009-06http://www.rwjf.org/files/research/20090709chartingissue10.pdffdc86700006https://hdl.handle.net/10244/665Presents case studies of strategies four healthcare systems and a state government are using to address underlying causes in flawed systems: strengthening care processes, optimizing staffing, and promoting safe work habits. Lists policy recommendations.en-USSocial Science, Workforce/Labor IssuesHealth, Healthcare Access/ReformHealthCase Studies